Can't open backoffice application on the PC, loading very long time and then eventually displays error message

Can't open backoffice application on the PC, loading very long time and then eventually displays error message

Known issue with Pixelpoint, when POS aaplication is open, then  Backoffice application sometimes is not opening. Solution for this would be to close POS application and start BackOffice. It would be advisable as well to keep Backoffice open, just minimized but if problem happen again just close POS before opening Backoffice.
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